The Most Used Help File Types

WebHelp

At the top of the Help file type scale, WebHelp is viewable and predictably functional on a wide range of internet browsers. WebHelp provides a one-on-one interface with any popular HTML software, such as Dreamweaver or FrontPage. It is even possible to generate a web site in WebHelp, as ClarityFirst has done with the site your are currently viewing. WebHelp also provides flexibility and a range of choices in page appearance. You can fortify WebHelp with Java by making a clear selection when you generate the Help, or you can produce WebHelp that is pure HTML.

HTML Help

This type of file (a .CHM) is frequently used for electronic manuals. CHMs or Compiled HTML files are compact and quickly downloadable and effectively printable. However they do not offer some of the flexibility and dynamic capabilities of 'WebHelp’ files. Most importantly, while HTML Help CHM files display beautifully  in Internet Explorer, they do not operate in all browsers.

WinHelp (Windows-Only Help)

The modern history of Online Help dates to 1990, when Windows Help (WinHelp) became a reality.  This type of help, opened from an ‘HLP’ file only in Windows. WinHelp preceded  HTML Help or Web Help capability, i.e. WinHelp could not be opened in a browser such as Internet Explorer or Netscape Navigator. WinHelp is currently still in use, however most new Help development is done in HTML Help or WebHelp formats.

Tying them all Together

ClarityFirst can generate all these types of Help, including print manuals, in combination or separately. One of our clients  requested WinHelp, HTML Help, WebHelp and a print manual from the same source files. ClarityFirst successfully delivered the complete set.

Return to ClarityFirst's WebHelp Model